The Customer Agrees To The Refund Policy as Described
Refund requests are reviewed on a case by case basis. The refund policy as described in the Terms of Service does not serve as a guarantee of refund. Multiple factors are taken into consideration, of which may include (but not limited to): amount of followers received, date of payment, contract period binding if applicable, order type, past experience with the Service and Customer Support feedback.
Refunds are provided at the sole discretion of the Company but never before a resolution or refill is attempted. It is the Customer's responsibility to contact Customer Support for assistance before requesting a refund.
If a Refund is granted, it may take up to 15 - 20 working days to be completed.
If you believe you should be issued a refund, please reach out to our support team with full details of your request. While we strive to be as fair as possible when reviewing a refund request, please keep in mind that refunds are usually provided only in extreme circumstances. Depending on your credit card/payment processor provider, refunds may take up to 15 -20 working days to be completed.